Frequently Asked Questions About Super Suds Coin Laundry
Laundromat:
What are your hours?
We open 24 hours a day/7 days a week.
Do you have parking close by?
Yes, we are located in the Family Dollar shopping center with plenty of parking.
Can I pay by credit card?
Yes, via. the PayRange App.
Where can I get my comforter washed?
We have machines that are large enough to wash king-size comforters.
Wash and Fold:
Will you hang up my pants and dress shirts?
Yes, we hang up dress pants, dresses, and collared shirts.
What is the turnaround time?
24-48 hour turnaround time.
Is there a minimum order?
Our Laundry Locker minimum is $35. Our Pickup and Delivery minimum orders are $75 for inservice areas and $125 for out of service areas (Sevierville, Wears Valley and Pittman Center).
Do you use a good detergent?
We use commercial grade detergent, softener and bleach. We also have Tide, Gain and Allergy Free detergent available.
Pickup & Delivery:
What is the turnaround time?
Our turnaround time is 24 - 48 hours.
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order?
Yes, it varies depending if you use the in-store Laundry Lockers, are in our service area zip codes or outside of our service area.
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us. You may text the store cellphone too.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.